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  Public Ticket #2654251
PC issues with displaying correctly
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Comments

  •  1
    Ben Welch started the conversation

    It's not displaying correctly on the PC. Works fine on Mac. Please help. This is going LIVE for CES on Monday morning!!!!

  •  1
    Ben Welch replied

    Now I see it's not working on Safari either!!! What's going on here. I already purged my WP cache! Surely this is some thing thats common right? See how it's being rendered!


  •  1
    Ben Welch replied

    Any one else have issues with this not rendering correctly on PC?

  • [deleted] replied

    Hello Ben Welch,

    Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.

    For some reason it looks like the Amelia CSS is not created in the installation process or something is blocking it . Could you please go to Amelia -> Customize page and click on Reset then Save there and check if the issue will be gone then? Let me know if this helped!

    Or it can be that some optimizing/caching plugin is causing this issue. 

    I visited your website on my computer, on Safari as well, and as I can see Amelia is customized and seen properly , please look at the attachment, so I assume you have managed to solve the issue? 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.