We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
1) How can I create the price comparison (sale price vs compared at like products in woocomemerce)?
2) I have created a customer sample and selected created new at woocommerce, but it doesn't show up in woocommerce and it doesn't give the sample customer a password login.
3) I know that when customers buy my service through amelia, they can or be forced to create a customer account. However, what if my website currently also already sell products and that they may already have created an account previously in our woocommerce, would that cause any conflict in the long run?
4) I have now created a page using the shortcode in my ecommerce theme - flatsome. I realized a critical error and glitch with many amelia blocks appearing on my page looking very weird and non functional. for example. This is just one of the many short codes that I have tested and is not functioning proerply. Also the appearance is horrible on both mobile and desktop. Not sure how I can fix this?
Adding to my question
5) I receive an error (TOP RIGHT) when I updated the customize form. I dont know what causes that, I don't know how to solve it.
Also I dont know if I should turn on the "use already loaded Vue or keep it off?
why isn't anyone replying me? 😔
Hello Jason,
Apologies for replying a bit later, but we don't work on weekends.
1) There isn't such possibility with Amelia's current built-in features, unfortunately. In the Amelia booking forms the price is shown as it is set for the services.
2) Amelia and WooCommerce don't integrate regarding customers , the integration made is for the payments - so customers can pay via WooCommerce for services/events in Amelia. So if you create a customer in Amelia it is created there only, and if you enable the option Automatically create Amelia Customer user in Amelia -> Settings -> Roles settings, that customer will be created as a WordPress User as well automatically, with the Amelia Customer role.
3) That shouldn't cause conflicts, if customers book an appointment in Amelia while logged in to WP and the option mentioned in 2) is enabled, the Amelia customer role should be added to this WP user and they will have the same WP credentials for both WooCommerce and Amelia panel (you can use some plugin for adding multiple roles to WP users, like User role editor). You can try this out if it would work with these WooCommerce users.
4) and 5)It can be that for some reason Amelia CSS is not created in the installation process or something is blocking it , maybe some conflict caused this. Could you please go to Amelia -> Customize page and click on Reset first and then Save there and check if the issue will be gone then? Let me know if this helped!