I just tested the Customer Profile in the booking management panel for the first time.
As soon as I enter the profile, the spinner in the Save Changes button starts spinning and I can't save any changes because the button doesn't react on click.
I can leave the profile by clicking on Appointments.
I'm sorry, but I'm not aware of a behavior like this. Can you please record your screen, so I can see what's going on, and also provide me log-in credentials for the panel?
Please note that this is a public ticket, so make sure to enable the PRIVATE response when posting credentials.
Turns out it's a bug on our end, and it seems to be happening only when the profile is empty. I'm not sure about that, though, but our developers found out what happened, and it will be fixed in our next update which should roll out in a few days.
Hi,
I just tested the Customer Profile in the booking management panel for the first time.
As soon as I enter the profile, the spinner in the Save Changes button starts spinning and I can't save any changes because the button doesn't react on click.
I can leave the profile by clicking on Appointments.
The same in the Employee Panel works perfectly.
Best,
Lukas
Hello Lukas
I'm sorry, but I'm not aware of a behavior like this. Can you please record your screen, so I can see what's going on, and also provide me log-in credentials for the panel?
Please note that this is a public ticket, so make sure to enable the PRIVATE response when posting credentials.
Kind Regards,
Aleksandar Vuković
[email protected]
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Thank you, Lukas, but I didn't receive the 2FA code. I tried to resend it but I didn't receive that either.
Kind Regards,
Aleksandar Vuković
[email protected]
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Thanks Lukas.
Turns out it's a bug on our end, and it seems to be happening only when the profile is empty. I'm not sure about that, though, but our developers found out what happened, and it will be fixed in our next update which should roll out in a few days.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
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Hi Aleksandar,
good to know, thanks for investigating.
Best,
Lukas
Hi again Lukas
You can replace the files from the attached file, and it will correct the issue.
Kind Regards,
Aleksandar Vuković
[email protected]
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Thanks, confirmed.
Thanks Lukas
I'm glad to hear that. This will be included in our next update, so you won't have to do it again.
Kind Regards,
Aleksandar Vuković
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables