I can upgrade your license, and our reseller will charge you the pro-rated price (difference between Basic and Pro - the time you already spent using the plugin).
After that I would refund 30% of what they charge you.
Please let me know if you're alright with that, and if I can proceed with the upgrade. Just make sure you have enough funds on your card or PayPal account (depending on how you purchased the plugin).
What do you mean it was buggy? Can you please share your feedback with us? I'm sure it's going to be very useful for developing the plugin in the future.
As for WooCommerce, it's integrated only as a payment method.
I sent an inquiry about it in a different ticket, but when selecting a package, when you go to the step of scheduling an appointment with the package, no employees show. It shows "no data". Creating employees is also easy, however, for some reason it has real issues with connecting those employees to their Wordpress accounts. Unless I create it in Amelia first, it doesn't even display the user.
In addition, even when using woocommerce as payment type, it forces the user to put in their name, email and phone, which is very redundant since they have to put in that info in Woocommerce as well, so it's not terribly user-friendly. Lastly, I can't have my clients logging in twice into their portal to see their appointments and their membership. My clients are abused women and have "trauma brain". It's gotta be super simple for them. Now, if you had memberships/subscription integrated into your platform and could display appointments in both the user's timezone and the employee's timezone (our employees are from all over the USA), and fixed the packages bug, we could give it another shot and get rid of woocommerce. But as for now, I don't think we can.
Also, if I want to give someone a package, there's simply no way to do it on the back end. My coaches (or the admin, it appears) also cannot "apply" a package to a client when they schedule appointments for people, or check on the number of sessions left in their package. So my coaches are really, really limited there.
As I described in the last ticket, we do have a bug with employees and locations, and it will be fixed in our next update.
For employees to be connected to a WordPress user, that user needs to have the "Amelia Employee" user role. If you want them to keep their current role (anything other than Administrator), you can install User Role Editor plugin, which allows you to assign multiple roles to a single user.
As for WooCommerce, if the user isn't logged into your website, and already registered as a WooCommerce user, they will need to enter the data there as well, that's true. It's simply because Amelia can't (yet) forward all info into WooCommerce's Checkout.
Membership/subscription is something we have planned for the future, but I can't say when exactly it will be included. There's a workaround with Memberpress, and I'll quote one of our customers that managed to make it work:
I use memberpress as membership plugin. Memberpress has a addon to link my membership levels to any wordpress user role. So I have linked my levels to the Amelia Customer user role. So each time a member sign up, also assigns the member to Amelia Customer. During the first appointment, all fields are grayed out since Amelia recognizes them as existing customer! This is perfect for me. You may want to share this technique with others that want similar solution (even with other membership plugin).
I'm not sure I understand your point about time zones - you want the plugin to display the time zone to the customer, showing what time zone they're in, and what time zone your employee is in? We haven't had that request (if I understood you correctly), but it's an interesting one.
Adding packages from back-end is not yet included, but it will be. I don't know if it's going to be added in our next update, though, so the only thing we can do is wait.
I hope you'll come back to Amelia at a later point.
Can I purchase the upgrade to the Pro license? I already have the basic but need the package access.
Hello Georgia
I can upgrade your license, and our reseller will charge you the pro-rated price (difference between Basic and Pro - the time you already spent using the plugin).
After that I would refund 30% of what they charge you.
Please let me know if you're alright with that, and if I can proceed with the upgrade. Just make sure you have enough funds on your card or PayPal account (depending on how you purchased the plugin).
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
no worries. I bought it already, but the packages option was so buggy and lacked real integration with woocommerce, so I asked for a refund.
Hi again Georgia
What do you mean it was buggy? Can you please share your feedback with us? I'm sure it's going to be very useful for developing the plugin in the future.
As for WooCommerce, it's integrated only as a payment method.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I sent an inquiry about it in a different ticket, but when selecting a package, when you go to the step of scheduling an appointment with the package, no employees show. It shows "no data". Creating employees is also easy, however, for some reason it has real issues with connecting those employees to their Wordpress accounts. Unless I create it in Amelia first, it doesn't even display the user.
In addition, even when using woocommerce as payment type, it forces the user to put in their name, email and phone, which is very redundant since they have to put in that info in Woocommerce as well, so it's not terribly user-friendly. Lastly, I can't have my clients logging in twice into their portal to see their appointments and their membership. My clients are abused women and have "trauma brain". It's gotta be super simple for them. Now, if you had memberships/subscription integrated into your platform and could display appointments in both the user's timezone and the employee's timezone (our employees are from all over the USA), and fixed the packages bug, we could give it another shot and get rid of woocommerce. But as for now, I don't think we can.
Also, if I want to give someone a package, there's simply no way to do it on the back end. My coaches (or the admin, it appears) also cannot "apply" a package to a client when they schedule appointments for people, or check on the number of sessions left in their package. So my coaches are really, really limited there.
Thank you for the explanation, Georgia
As I described in the last ticket, we do have a bug with employees and locations, and it will be fixed in our next update.
For employees to be connected to a WordPress user, that user needs to have the "Amelia Employee" user role. If you want them to keep their current role (anything other than Administrator), you can install User Role Editor plugin, which allows you to assign multiple roles to a single user.
As for WooCommerce, if the user isn't logged into your website, and already registered as a WooCommerce user, they will need to enter the data there as well, that's true. It's simply because Amelia can't (yet) forward all info into WooCommerce's Checkout.
Membership/subscription is something we have planned for the future, but I can't say when exactly it will be included. There's a workaround with Memberpress, and I'll quote one of our customers that managed to make it work:
I use memberpress as membership plugin. Memberpress has a addon to link my membership levels to any wordpress user role. So I have linked my levels to the Amelia Customer user role. So each time a member sign up, also assigns the member to Amelia Customer. During the first appointment, all fields are grayed out since Amelia recognizes them as existing customer! This is perfect for me. You may want to share this technique with others that want similar solution (even with other membership plugin).
I'm not sure I understand your point about time zones - you want the plugin to display the time zone to the customer, showing what time zone they're in, and what time zone your employee is in? We haven't had that request (if I understood you correctly), but it's an interesting one.
Adding packages from back-end is not yet included, but it will be. I don't know if it's going to be added in our next update, though, so the only thing we can do is wait.
I hope you'll come back to Amelia at a later point.
Happy new year to you, and your customers!
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables