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  Public Ticket #2652094
Payment method stripe
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  • Roycedigitalservice started the conversation

    Hello,
    we have a problem with the payment method stripe. We activated stripe on WP Dashboard (keys etc. ) and we also already aktivated the stripe account. But the payment method is not shown. Only paypal and bill ("Rechnung"). 

    Do you know what the problem could be?


    Thanks a lot. Regards

    Julia

  • [deleted] replied

    Hello Julia,

    If you activated Stripe in Amelia -> Setting s-> Payments, please check if you have activated it as well per service/event - when you open/edit the service/event go to the Settings tab and under payment there see if Stripe is enabled for the service/event.

    Let me know if this helped!

  • Roycedigitalservice replied

    Hello Marija,

    thanks a lot for the answer and your great service everytime.

    That was exactly the problem. Sorry for the stupid question, i didn't see the tab.


    Regards 

    Julia

  • [deleted] replied

    Hello Julia, 

    You are welcome! Thank yousmile.png glad I could be of help. 

    Glad to see the issue is gone, thank you for letting me know. No worries, it happens, we are here to help out. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.


  • Roycedigitalservice replied

    Hello Marija,


    one more question, is it possilbe to see the taxes here (i added an attachment)?

    it means

    costs ..... € 90

    taxes 19% € 17,10

    Total € 107,10


    thanks and regards

    Julia

  • [deleted] replied

    Hello Julia, 

    There isn't a possibility of adding Taxes to prices in Amelia with its current built-in features.

    Vat can be added only in WooCommerce , if WooCommerce integration in Amelia is used https://wpamelia.com/woocommerce-integration/

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.