There isn't such possibility in Amelia with its current features, unfortunately. There is only one reminder notification that could be sent and it is sent the day before the appointment at the scheduled time.
Apologies for replying a bit later. Thank you!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Thanks for the reply - I have one associated issue, which is with scheduled emails (separate ticket) - if it's possible to solve that today it would be great, so we can figure out our deployment plan over the weekend
You are welcome. I see my colleague responded, apologies for slightly delayed responses, but there were some non-working days, and we have bigger amount of tickets after the holidays.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Is it possible to create an appointment reminder for 4 hours in advance? Ideally as an extra reminder on top of the one day in advance
Hoping you can answer today, but either way.....
Have a great holiday
Hello Martin,
There isn't such possibility in Amelia with its current features, unfortunately. There is only one reminder notification that could be sent and it is sent the day before the appointment at the scheduled time.
Apologies for replying a bit later. Thank you!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Hi Marija
I hope you had a good day off.
Thanks for the reply - I have one associated issue, which is with scheduled emails (separate ticket) - if it's possible to solve that today it would be great, so we can figure out our deployment plan over the weekend
Many thanks
Martin
Hi Martin,
Thank you.
You are welcome. I see my colleague responded, apologies for slightly delayed responses, but there were some non-working days, and we have bigger amount of tickets after the holidays.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.