We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
We are facing a problem with translations. I went through the previous tickets as there were a lot of related ones but could not solve our problem. We want the frontend booking to be in German. Initially, our wordpress language was in English but now we have changed it to German and using Loco Translate for the transaltion. Some fields like calendar date and days are in German and we manually changed some labels like Employee and Service to German from Amelia dashboard, but the rest of it is still in English, like Please select service,the continue button label and information like First Name, Last Name etc for customer input.
Can you please guide us to translate everything to German?
Thank you very much
Hi Admin,
Thank you for your purchase.
The language setting from WordPress is applied to Amelia, so the language you choose there will be the translation used in Amelia (if there is such translation in the plugin). There is some German translation in Amelia, so if you want to change some strings you can using some translation tool, but in this case you would not create new files and add them, but update the exisiting ones (the .po and .mo files in the ameliabooking/languages German folder). I am not sure what could cause this, maybe some setting in Loco translate, but you should see the German translation if you choose it in WP. As I can see you have German strings on your website, fo rthe strings you mentioned ( Please select service, Continue, etc.) so I assume you managed to find a solution to the issue you had.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.