We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I was wondering if it is possible to change the image size on the service confirm page. I have a logo placed in the image field of the service but the image field is set to 150x150 (thumbnail size) and I want it fully sized.
I hope that you can help me with this.
Regards, Dennis Studioviv
Hello Dennis,
There isn't a possibility of changing the size of the image on the front-end, unfortunately, you can only edit the image itself added to the service. But it seems like the default look of the image is not on the screenshot you sent, could oyu please check out demo sites and see if you have the same image view on your website like on the demos? It could be some conflict it if is different, so please send me the URL of the page where you have Amelia so we could check it out.
Hello Dennis,
Yes, maybe that is why I found it strange - the left alignment.
I can't see it anymore on the page, I assume you removed it and continued with your styling.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
You are welcome!Hello,
Yes, I have removed it. It looks now better than with a cut off logo!
I have no questions at the moment, so I guess this ticket can be closed!
Regards,
Dennis
Hello Dennis,
Glad to see that, thank you for letting me know.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.