Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
We bought the Formidable Forms Integration plugin but we are experiencing a lot of trouble. I would have selected Formidable Forms Integration for wpdatatables as product/category but I never received the purchase code so I can't fill it in and that field is required. So I chose to submit a ticket in pre-purchase section instead. Here is what we'd love help with:
1. When we uploaded the plugin it crashed our wp-admin and prevented all our admins from logging in. We had to deactivate it to make things work again. The error we received is attached to this message. It also says that "Formidable Forms integration for wpDataTables add-on requires wpDataTables version 3.0. Please update wpDataTables plugin to be able to use it!". We are using 2.1.6. When we try to update wpdatatables it only allows us to access version 2.1.6. We are not able to update wpdatatables to 3.0. Is 3.0 version a premium feature?
2. We never received the purchase code
3. We never received login information for TMS store
Thank you in advance for looking into this
Hello Jagnoor
Which email did you use to purchase the add-on with? I looked for sections of your email: [email protected], but I couldn't find anything similar in our database.
wpDataTables 2.1.6 is the current version of wpDataTables Lite. You need the full version of the plugin in order to use our add-ons.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksander,
We used "[email protected]" as the email to buy the add-on
You're welcome, Jagnoor
Have a happy new year!
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables