We bought the Formidable Forms Integration plugin but we are experiencing a lot of trouble. I would have selected Formidable Forms Integration for wpdatatables as product/category but I never received the purchase code so I can't fill it in and that field is required. So I chose to submit a ticket in pre-purchase section instead. Here is what we'd love help with:
1. When we uploaded the plugin it crashed our wp-admin and prevented all our admins from logging in. We had to deactivate it to make things work again. The error we received is attached to this message. It also says that "Formidable Forms integration for wpDataTables add-on requires wpDataTables version 3.0. Please update wpDataTables plugin to be able to use it!". We are using 2.1.6. When we try to update wpdatatables it only allows us to access version 2.1.6. We are not able to update wpdatatables to 3.0. Is 3.0 version a premium feature?
2. We never received the purchase code
3. We never received login information for TMS store
Which email did you use to purchase the add-on with? I looked for sections of your email: [email protected], but I couldn't find anything similar in our database.
wpDataTables 2.1.6 is the current version of wpDataTables Lite. You need the full version of the plugin in order to use our add-ons.
We bought the Formidable Forms Integration plugin but we are experiencing a lot of trouble. I would have selected Formidable Forms Integration for wpdatatables as product/category but I never received the purchase code so I can't fill it in and that field is required. So I chose to submit a ticket in pre-purchase section instead. Here is what we'd love help with:
1. When we uploaded the plugin it crashed our wp-admin and prevented all our admins from logging in. We had to deactivate it to make things work again. The error we received is attached to this message. It also says that "Formidable Forms integration for wpDataTables add-on requires wpDataTables version 3.0. Please update wpDataTables plugin to be able to use it!". We are using 2.1.6. When we try to update wpdatatables it only allows us to access version 2.1.6. We are not able to update wpdatatables to 3.0. Is 3.0 version a premium feature?
2. We never received the purchase code
3. We never received login information for TMS store
Thank you in advance for looking into this
Hello Jagnoor
Which email did you use to purchase the add-on with? I looked for sections of your email: [email protected], but I couldn't find anything similar in our database.
wpDataTables 2.1.6 is the current version of wpDataTables Lite. You need the full version of the plugin in order to use our add-ons.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksander,
We used "[email protected]" as the email to buy the add-on
You're welcome, Jagnoor
Have a happy new year!
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables