Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hello,
For some unknown reason today, my JSON tables don't load anymore, but when I load the source link, it loads correctly on my browser, I've attached the error I receive, please what could be the problem? Thank you.
Kind regards,
Francis.
UPDATE: I tried it on a different website but under the same domain, I have the same problem. Then I installed a free version of WPDataTables on a different domain to test the JSON, and it works there, so what may be the problem?
UPDATE: I spoke to the hosting service and they said they could not find any error from their side, also, now the JSON loads sometimes, but not always, I'll say one out of ten times.
Hello Francis
How big is that JSON file?
If your data set is large (thousands of rows), using JSON format for creating a wpDataTable would not be a good solution, since the page generation time and size would significantly increase. MySQL-based wpDataTables with server-side processing are always the best option for large datasets.
It seems as the website is timing out, and you may try increasing the timeout limit, but I doubt that will solve your issue.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi, it turns out that the server I was requesting the JSON from had blocked my IP, so they unblocked it and all works well now, thanks!
I will be opening another ticket for a different issue, thank you once again. :)
That's good news, Francis
Thanks for letting me know.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables