We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I've created new recurring events, not for the first time, I'm using your plugin for couple of months. I've noticed that not for all periods there have been created zoom meetings. There are no zoom links when I edit the events, I've also checked the database. There are events in the wp_amelia_events_periods table but the zoomMeeting field is empty, not for all but several.
How can I regenerate the zoom meetings? I have clients already sign for the events so I don't want to create new ones.
Hello Daniel,
Could you please tell me do you have the newest version of Amelia, version 3.0?
If you don't please update the plugin, and then edit or re-create them and check if the Zoom meetings are created for all of the events. If you have the newest version, could you please tell me what exactly have you edited so I can reproduce the issue?
Hi Marija,
I'm working with Daniel (author of this thread) and the problem was caused by Zoom API limits.
Zoom has API requests limit per day (https://marketplace.zoom.us/docs/api-reference/rate-limits ) You cannot send more than 100 requests per day to zoom (creating events) (A single user may only use up to 100 requests per day (UTC) to create, update, or delete meetings. This 24-hour period resets at 00:00 UTC, not the user or account’s local timezone.)
Maybe there is a chance to add change in Amelia to handle http status 429 response from ZOOM after creating an event :) This should solve a lot of problems ;)
Best regards,
Marcin
HI Marcin,
I spoke to our developer team, and at the moment the only solution for this case is the customization of the plugin.
It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.
But we can recommend these services for customization:
https://codeable.io/?ref=l1TW1
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?
Kind Regards,
Miloš Jovanović
[email protected]
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