Could you please tell me have you updated the page when you added the shortcode? Please send me the URL Of the page where you have Amelia so I can check it out. Also, do you maybe have SG Optimizer as it can be coming from its optimizing the page?
Apologies for replying a bit later, we don't work on weekends.
Could you please check is it the same if you add that shortcode to a WP page directly?
If it is the same behavior on the front-end, could you tell me do you maybe have the SG Optimizer plugin and if you have it please deactivate it and check if the issue is still there afterwards? If you don't have SG Optimizer do you have maybe such plugin for optimization/caching purposes?
The only way that the plugin shortcodes work correctly is if its directly at the page, if its attach to any post it wont work. I tried different themes and is the same behaviour, my theme support told me this was a plugin issue. All other shortcodes work well even in posts.
I saw that you guys manage to work it out, could you tell me what you did? Since apparently only on short description post works fine, not sure if you just make it work for there but I planned to use it other posts and i see its not working. So if you explained to me so I can do it myself in other posts please
Thank you. We haven't changed anything on your website so far, I forwarded this to one of our developers as I couldn't reproduce the issue on our end and if there is some issue there it is some conflict probably with another plugin or some settings is not set (regarding Woo). I asked now the developer if they checked your issue out so far, but they didn't.
Glad to see it works now, I see as well the booking form is shown properly. have you maybe updated the product? Maybe that was the issue? Or not? Could you tell me where exactly the booking form is not working properly now?
I want to put a calendar for a specific employee so i do this:
Im getting this short code:
[ameliabooking service=1 employee=18]
And the page displays this:
Why is it asking me the service and the employee?
Hello Adrian,
Could you please tell me have you updated the page when you added the shortcode? Please send me the URL Of the page where you have Amelia so I can check it out. Also, do you maybe have SG Optimizer as it can be coming from its optimizing the page?
Im adding it as a short description to a wooCommerce product
But when the page its display it shows like this:
Here is the link:
https://learn-point.com/producto/pensamiento-matematico/
Hello Adrian,
Apologies for replying a bit later, we don't work on weekends.
Could you please check is it the same if you add that shortcode to a WP page directly?
If it is the same behavior on the front-end, could you tell me do you maybe have the SG Optimizer plugin and if you have it please deactivate it and check if the issue is still there afterwards? If you don't have SG Optimizer do you have maybe such plugin for optimization/caching purposes?
I gave you the link on the previous answer :(
The only way that the plugin shortcodes work correctly is if its directly at the page, if its attach to any post it wont work. I tried different themes and is the same behaviour, my theme support told me this was a plugin issue. All other shortcodes work well even in posts.
update:
I saw that you guys manage to work it out, could you tell me what you did? Since apparently only on short description post works fine, not sure if you just make it work for there but I planned to use it other posts and i see its not working. So if you explained to me so I can do it myself in other posts please
Thanks in advance
Hello Adrian,
Thank you. We haven't changed anything on your website so far, I forwarded this to one of our developers as I couldn't reproduce the issue on our end and if there is some issue there it is some conflict probably with another plugin or some settings is not set (regarding Woo). I asked now the developer if they checked your issue out so far, but they didn't.
Glad to see it works now, I see as well the booking form is shown properly. have you maybe updated the product? Maybe that was the issue? Or not? Could you tell me where exactly the booking form is not working properly now?