We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
After the 3.0 Update, if you set a discount on a package, it will be shown on the package price as "Save 10%" for example.
I'm translating the plugin into spanish and I found a problem. You use the same string for the "save" button when I change something on the configuration on the backend and for "save 10%" to be shown as a discount on the frontend.
In Spanish and other languages, the translation is not the same, but I can not differentiate it on the translation tool because you use the same string internally.
I think it should be changed to give us the possibility to differentiate both meanings.
Thanks in advance.
Maria
Hello Maria,
Yes, they are the same string as the string for the discount is combined of the 'Save' string + the actual discount (the amount/percent number). I will forward this to our developers so they can check it out and if possible split these two strings in the future versions of Amelia.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.