Sorry for any inconveniences this have caused. We implemented some fix regarding this matter in version 3.0 of Amelia, so it shouldn't happen anymore with the new versions. If you encounter the issue again after this update please let us know and we will check it out.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Everytime I am prompted to update the plugin, it tells me I have to register it first and every time this happens, I reenter my purchase code.
Why does it keep erasing it?
Hello kb12321,
Sorry for any inconveniences this have caused. We implemented some fix regarding this matter in version 3.0 of Amelia, so it shouldn't happen anymore with the new versions. If you encounter the issue again after this update please let us know and we will check it out.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.