We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2647740
Pick specific day for an event
Closed

Comments

  • Steven started the conversation
    January 3, 2020 at 2:10pm

    Hi,

    Is it possible for website visitors to pick one specific date for an event?

    Situation:

    1. I create an event with Amelia.
    2. I fill in 3 different dates for the event (Jan. 3 | 09:00 - 15:00, Feb 12  | 09:00 - 15:00, and March 17  | 09:00 - 15:00)
    3. I place the event on the website and what I want is that a website visitor can see these 3 options and pick 1 one the dates

    What currently is happening is that the website visitor sees the 3 different dates, but the event widget doesn't let the visitor choose 1 of the 3 dates.

    So I'd like to know what the possibilities are to make this happen. Should I work with something else than an Event within Amelia? The "Event" is actually a real-life course.

    Or is Amelia not the right tool for this job? If it isn't, I would definitely appreciate a recommendation for another tool, because the search for the perfect tool isn't easy. I thought I did good research.. :')

    Cheers,
    Steven

  • Steven replied
    January 4, 2021 at 1:27pm

    I don't think I can delete this ticket, but I solved it with a work-around.

  • [deleted] replied
    January 4, 2021 at 3:33pm

    Hello Steven,

    Glad to see you managed to find a solution to your concern, thank you for letting us know. 

    When you create an event with several dates/times in Amelia, it is still counted as one event so customer book it as one event on the front-end and with that they are booking the whole event (all dates set). For your use case, you would need to create three separate events so customers can book only one of the dates, or check out if services can work better for your use case. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.