We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2645137
Can I limit appointments that showed on customer panel
Closed

Comments

  • Daisuke Sagano started the conversation
    December 30, 2020 at 12:32pm

    When a customer access to customer panel,  the customer can see other customer's appointments and also can cancel appointments of other customer.


    For example like this.

    Two customers exist A and B.

    if A access to customer panel, he can see the appointments of A and B.

    Also A can cancel the appointments of B.


    How can I enable A to see only appoints of A and A can not cancel appointments  of B?

  • [deleted] replied
    December 30, 2020 at 4:22pm

    Hello Daisuke Sagano,

    Customers in Amelia can see and manage only their appointments in the Customer panel. 

    If you are testing the panel and can see other appointments, this could be caused by you accessing the panel or booking appointments while logged in to WordPress as an admin.

    Please try out the process from an incognito page, or while logged out from WP, and check and let me know if the issue is gone.

  • Daisuke Sagano replied
    December 31, 2020 at 5:00am

    Hi Marija Ristanovic

    I could solve this problem with logged out from WP admin as your advise.

    Thank you for your quick response!

  • [deleted] replied
    December 31, 2020 at 9:03am

    Glad to see the issue is gone, thank you for letting me know.

    You are welcome!

    If you have any other questions or issues feel free to open a new ticket and we will gladly help out.