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  Public Ticket #2644672
modifying employee schedule
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  • Edouard started the conversation

    Hello

    We have a big issue when trying to modify my working hours as employee.

    I will work on different hours/days from march. The system doesn't allow to decide such a switch in the dates.

    We tried to duplicate my employee acount but seems to make the matter worse and really clumsy.


    Why Amelia doesn't support such a basic issue? Did I miss something? Is there a solution?


    Thanks


    Best regards



  • [deleted] replied

    Hello Edouard,

    Thank you for your purchase. 

    The employees' work hours are set on a weekly basis in Amelia, and there isn't a way of configuring them on some period of time per se. But you can try with the Special days feature - this feature is there if you want to override the employees work hours on some dates - to have different availability for the employee rather than the one set in the employees' work hours on the dates for which you create the Special day. There are users who use only the special days to set the availability, without employees' work hours configured at all, this isn't what they are intended to , but you can try that out if it is suitable for your use case.

    If you have any other questions or issues feel free to open a new ticket and we will gladly help out.