We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
So im trying to use a content restriction plugin but apparently Its not working with any of the user roles in amelia because of the name on the database
apparently the plugin is failing because of the "-" in wpamelia-customer, i would like to change it to a _
I dont know if theres an easy way to do it but if not, I could change it on the zip files but I need your help telling me exactly where
Nevermind i got it
Hello Adrian,
Glad to see you managed to find a solution to your concern, thank you for letting us know.
If you have any other questions or issues feel free to open a new ticket and we will gladly help out.