We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, when a customer books a service, a customer area is automatically created for him, but what is his password?
Is it possible to generate an email sending with a password creation on a different page than wp-login?
Or is it possible for the customer to enter a password himself upon registration?
Hello Morel
Thank you for your purchase.
If you don't enable "Automatically create Amelia Customer user" in Amelia settings/Roles/Customer; the plugin will not create a WordPress user role, so they won't have access to back-end (what I think you want to achieve).
When the customer books an appointment, their profile is created, and they need to configure their password. In order to do that, you need to include %customer_panel_url% placeholder in Appointment Approver and/or Appointment Pending email notification.
After they receive an email that their appointment is booked, they will see the link to log into the customer panel, and the first time they visit that link, they will enter the password which they will later use to log into the panel.
Kind Regards,
Aleksandar Vuković
[email protected]
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