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Hi,
I enabled the customer panel, created and published a page with the customer panel shortcode and entered the page URL in the Customer Panel Page URL field. I inserted the %customer_panel_url% placeholder in the customer email notifications and it is not being expanded in my test emails. The email literally shows %customer_panel_url% and not the URL of the customer panel page. All the other placeholders in the email are expanded properly. After much frustration trying many fixes, I'm unable to get it to work.
Do you have any suggestions for fixing this issue?
I'm having the same issue with %employee_panel_url%.
Hello Craig
Please book an actual appointment for testing purposes, and you will see the URL.
The TEST email doesn't read all placeholders, and a lot of them are displayed as placeholders, not the actual values.
Kind Regards,
Aleksandar Vuković
[email protected]
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Thanks for the quick response Aleksandar. Is there any intent to change this? It seems strange that the test email doesn't test the full scope of placeholders.
Hi again Craig
The placeholder is generated programmatically, so %customer_panel_url% is used for "Customer Panel Access" notification, which is used when users click on "Password Reset" - in this case it resets the password, and enables the user to log into the panel with a token. Then they would be able to change the password in their profile (by clicking on their email in top left/My Profile).
The same placeholder sends the user to "Create a new password" form when they first visit the panel; and ultimately it sends the simple URL to the panel.
The test email can't generate the URL given that it has multiple options, and that's why you can't see the actual URL. Same thing happens for some other placeholders, like Zoom related placeholders.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables