We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2643733
Compatible with Elementor Pro?
Closed

Comments

  •  1
    Elias started the conversation
    December 28, 2020 at 11:58pm

    Hello,

    Is Amelia compatible with Elementor Pro?

    Specifically, I would like to use the calendar tool to schedule Zoom meetings. I have successfully linked a Zoom account and added the Zoom host/join placeholders to the email notifications. However, the %zoom_host_url% and %zoom_join_url% codes do not work. Even when I add them, the zoom link is not included in the email notification. How can I make it work such that the email notification includes the Zoom link?

    Many thanks,

    Elias

  •  2,576
    Aleksandar replied
    December 29, 2020 at 2:00pm

    Hello Elias

    Configuring Zoom in Amelia settings is not enough to send emails to your employees and customers.

    You need to connect your employees to their Zoom accounts, and Zoom needs to be enabled in Service settings. If you're working with Events, you need to select the Zoom user when creating the event.

    So, make sure your employees are connected to the Zoom user, and make sure your Services have Zoom enabled in Service/Settings/Integrations.

    Also, you cannot test the placeholders with the Test Email - an actual appointment/event needs to be created in order for this to work.

    Amelia doesn't have a native integration with Elementor, but it does work normally with it.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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