Hello,

I take the liberty to contact you because after buying the Amelia plugin, we encounter several problems:

- 2 different people can book the same slot for the same service when it should not be possible.

- Is it possible that the customer chooses himself the duration of his slot and not to force slots of 1h, or 2h or 30min, but really leave free choice?

- Is it mandatory to define an employee? We use the plugin for room reservation in our company and the employee module is not necessary.

We are really disappointed because the response time of the customer service is relatively long and we paid for a solution that we thought was adequate and that in the end did not meet our expectations...

We will have to go through another solution and pay again and it's not very commercial...

Thank you in advance for your prompt return

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Good evening,

Thank you for the refund proposal.

We are going to take this option because indeed AMELIA, although very interesting, does not correspond to the demand.

What is the procedure for reimbursement?

Thank you for your return