We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Friend,
Need your help. Clients are not presently able to book appointments since the system is not allowing to proceed to the payment gateway page when they click on "Place Order" . Please can you help.
The site is saarathi.org
Thank you
Hello Sajan,
I tried booking on the website, and it works fine - after the Place Order it opens up some payment gateway (that you probably have enabled in WooCommerce) . Please look at the attachments. Also, if you have some issues regarding this still, since this is the WooCommerce part (and I am not sure, but probably some add-on or plugin for that payment method) you should check out with them as well if everything there is properly setup and why would the issue could come up.