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  Public Ticket #2641990
Booking process shows always "please wait" for unlogged users
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  •  1
    Ute started the conversation

    Is it possible that the customer login comes with the confirmation dialog together? I want use the amelia search without a logged customer but the confirmation of the booking will force the creation of a customer account.

    So I understand the setting: Automatically create Amelia Customer user 

    In the moment if I am not logged as an customer, the booking hangs in a "please wait" loop.


    Thanks

    Thomas

  •  1
    Ute replied

    I found the issue in the trace, the server response wrote "emailadress is already used" or  simelar. Ok, now it works. Please add an unser friendly error in the backend.

    I still have the issue that ultimate member logins which I used for the website is seperate from Amelia.
    But the employee profile is not enough i need some additional informations inside. Any idea.

    Best

    Thomas

  • [deleted] replied

    Hello Thomas, 

    Apologies for replying a bit later, we don't work on weekends. 

    Glad to see you managed to find a solution to the issue you had, thank you for letting us know. Thank you for the suggestion, I will forward it to our developers. There should be an error message regarding this when you create the users in the back-end, but in your case maybe with the automatically creating a customer , this didn't show. 

    There isn't a possibility of adding more fields (custom fields) to employees' profiles in Amelia with its current features, unfortunately. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.