We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
I would like to know how i can change the layout of the popup window when master-detail option has been activated.
In particular, I would like to change the type of letters for the titles (bold, or italics), or have the titles been wrapped in new lines rather all letter styles been the same in the total window.
You can see an example of my popup window as compared to one of yours, in the attachment files.
Kind regards
Andreas Lazaris
Hello Andreas
Thank you for your purchase.
What you see in our Master-Detail modal is what's included as default format and style, without it being affected by other plugins and themes. Since you don't see it in the same way, you probably have a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksander,
Related to this I'm looking for a way to edit the default format for the Master-Detail modal. Is there a way to do this?
Thanks,
Byron
Hey Byron
Unfortunately, at the moment, there's no built in way to change the modal.
You can only use custom CSS to modify it, but I can't help you much with that since custom work is not included in the provided support for the plugin.
Please feel free to add this as a suggestion on this link so our developers have it in mind for the future.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Aleksander,
I understand. Can you point me in the direction of the classes and CSS file that impact that modal?
Cheers,
Byron
Hi again Byron
The modal dialog has different CSS per skin. You can search for "md-modal" in wp-content/plugins/wpdatatables/ folder (using Sublime Text or PHP Storm, or some similar plugin), and see all files associated to the modal, within the skin you're using.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables