We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I've updated to Amelia Version 2.9.3 and I have enabled the option "Send ics file in the notifications" in Settings > General and it works. However, how do you add the location and some notes such as insturctions ie what to bring to your appointment...etc in the ics file? Is this possible? If not can the message from the "Appointment Approved" notification be added to the ics file?
Thanks,
Kahlil
Hello Kahlil
Unfortunately, you cannot configure what's going to be added to the customer's calendar event. Our developers will be working on it in the future, but at the moment, it only contains basic info about the appointment.
Kind Regards,
Aleksandar Vuković
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
No worries. Is there a way I can at least hardcode the location for the time being? Where is the code for the ics file located?
Hi again Kahlil.
I'm not sure that you'll be able to do this, but here's where it's located:
../wp-content/plugins/ameliabooking/src/Application/Services/Booking/IcsApplicationService.php
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables