We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear sir or madame,
we would like to make some small changes inside the source code to meet the customers expectations better.
Inside the free version the source code was available and inside the purchased one not.
Quite disappointing :-(
Hello Denis
Thank you for your purchase.
JS files are modified (minimized) in public version of plugin (in our development environment is accessible), but unfortunately I can not send you our source code because that is the policy of our company.
All those files that have extension .vue are compressed and minimized in JS files that is very hard and not recommended modifying. So in order to add some other features you can unminify the js and customize it.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey Aleksander,
that is a wrong reply from your side.
In your public version the source code of the frontend and backend is available.
In the bought version just the source code of the backend version is available.
Your frontend code is written in vue (cf. screenshot) and js and you can modify it and minify it in the public version. The changes can be then implemented by generating the chunk files with "npm run production" where the minified versions can be then found in public/js/chunks/..
These files just have to be uploaded into production and the changes are live.
Unfortunately this is not possible in the bought version.
Therefore I am asking now for a refund.
I'm sorry to hear you won't be using the plugin after purchase, Denis
We don't have white-label at the moment, so I cannot send you the source code of the full version of the plugin. It may become available in the future, but even if our management decides to do it, it won't be a part of Basic and Pro licenses, but only Developer License.
I refunded your purchase, and cancelled your subscription, and you should receive your money in 5 - 7 business days.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables