We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I added the searchview;
1. Why do I have a Burgermenu with a Sidebar?
2. Why there a no services on the right side?
Thanks
Hello Kathrin,
1. Sorry, I am not sure if I understood the question quite well, but this is how the search view looks like on smaller screens and if Amelia is not on full width page/element (on bigger screens).
2. The Search view functions in a way that you need to first choose filters - dates, etc. on the left side in the filter panel and then you will see results on the right side. There are no dates chosen in your case, so this is why you don't see any services on the right side.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.