Hello Rob

Thank you for your purchase.

Amelia's style doesn't load on front-end.

This can be caused by SG Optimizer plugin - they have a front-end option, called "Combine CSS files", and that needs to be turned off for Amelia to load its style.

If you don't have this plugin installed, please deactivate Amelia and activate it again, then delete cache from your website and your browser, and test again.

If that doesn't work either, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. 

You can write credentials here just check Private Reply so nobody can see them except us.

Thanks for the credentials, Rob.

I simply deactivated Amelia, and activated it again, and it looks fine now:

If you don't see it like this, please delete cache on your website, and in your browser.

You're welcome Rob!

If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.