We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I'm trying to add a column of Float with a range filter, but when I come to search or add a number in new entry, like 70, it writes 0,70 instead. In Integer this does not happen, but I need Float, to write incomplete numbers like 7.5.
Hello Refael
Thank you for your purchase.
That should not be happening. If you have a float column, you would be able to use the number range filter with float values. Could it be that you're using different formats?
For example, if your numbers are formatted as 15.000,00 and you type 7.5 it may cause an issue because the decimal separator is different. Try using the separator you see in the table, and see if that works.
If it does, and the format is wrong, you can change it in wpDataTables settings.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Sorry, there's a workaround for this after all:
Go to wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.columnFilter.js, and on lines 265, 269, 433 and 437 you will find this:
Change that to:
Then go to wpDataTables settings/Custom JS and CSS and turn off "Use minified version of JavaScript" and delete cache from your website. It will work normally after that, but please note that in this case, your users will be able to add anything in the filter (even text), but it will work with any number format.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables