As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I am ingesting a JSON feed using WP All Import. It brings in the date at UTC and I would like to display it in Eastern Time -5 hours.
Using a select query I get the result time I am expecting, however I can then no longer sort the table or filter without all the data disappearing, unless I disable server side processing, which unfortunately is not reasonable due to the number of records.
Any suggestions would be greatly appreciated and I would like to keep the solution on the SQL side if possible.
SELECT wp_cdr_logs.`post_id`,
wp_cdr_logs.`call_id`,
wp_cdr_logs.`dest_name`,
wp_cdr_logs.`dest_number`,
wp_cdr_logs.`inbound_did`,
wp_cdr_logs.`did_description`,
wp_cdr_logs.`went_to_voicemail`,
wp_cdr_logs.`dest_event`,
wp_cdr_logs.`id`,
CONVERT_TZ(wp_cdr_logs.`date_time`,'UTC','America/Detroit'),
wp_cdr_logs.`origin_number`,
wp_cdr_logs.`origin_name`,
wp_cdr_logs.`origin_event`,
wp_cdr_logs.`durationInSeconds`
FROM wp_cdr_logs
WHERE 1=1
AND wp_cdr_logs.`origin_event` = 'Dial-Out Domestic'
AND wp_cdr_logs.`origin_number` = '1227'
Hello David
Thank you for reaching out to us. Since you have access to SQL query based tables, you obviously have the full version of the plugin. Can I ask you to open tickets in the wpDataTables section, as Pre-purchase section is reserved for users that still haven't purchased the plugin?
Thank you in advance.
These queries will not work because they are too complex for the PHP SQL parser we use. You can prepare a MySQL view (a stored query), which will return the data that you need, call it e.g. “view1” and then build a wpDataTable based on a simple query like “SELECT * FROM view1″.
Please note some this when working with the server-side processing feature:
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables