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  Public Ticket #2637541
Calendar view shows ALL hours, not the set work hours
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  •  9
    Laurence started the conversation

    I have set work hours to 9am to 5pm Monday to Friday in the main settings. 

    The documentation says the calendar would show the working hours white and 2 hours before and after grey. 

    But this is not happening, the week and day calendar view shows the full day 12am to 11:59pm in the hours list, and its all white.

    How can I get it show only working hours, otherwise we have to scroll down the page until we see our schedule.

    Thanks


  •  9
    Laurence replied

    I resaved the working hours now its working. So maybe the they were not set even through the "default" 9am to 5pm showed? Anyway, working after a save. 

  •  9
    Laurence replied

    Sorry I spoke to soon... there is an issue...

    It shows the 9am to 5pm slot, with other hours grey, when I first load or refresh the calendar page, so its in Today view. 

    If I change to a future date in the dropdown, e.g. Feb 8th in my case, then it does not filter the times... it shows 12am to 12am all white. 

    So looks like working hours is not applied when I get to February 1st. It works OK when I get up to week ending Jan 31st. 

    When I get to 15th Feb it goes back to 9am to 5pm again. 

    So seems its not working between Feb 1st and Feb 14th!


  •  1,819
    Miloš replied

    HI Laurence,
    Thank you for your inquire.

    Can you please open ticket in Amelia category and our agents will help you out, probably some settings are not configured correctly.

    Our plugin is using WordPress date and time settings, but our agents can help you more in Amelia category.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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