Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
I have set work hours to 9am to 5pm Monday to Friday in the main settings.
The documentation says the calendar would show the working hours white and 2 hours before and after grey.
But this is not happening, the week and day calendar view shows the full day 12am to 11:59pm in the hours list, and its all white.
How can I get it show only working hours, otherwise we have to scroll down the page until we see our schedule.
Thanks
I resaved the working hours now its working. So maybe the they were not set even through the "default" 9am to 5pm showed? Anyway, working after a save.
Sorry I spoke to soon... there is an issue...
It shows the 9am to 5pm slot, with other hours grey, when I first load or refresh the calendar page, so its in Today view.
If I change to a future date in the dropdown, e.g. Feb 8th in my case, then it does not filter the times... it shows 12am to 12am all white.
So looks like working hours is not applied when I get to February 1st. It works OK when I get up to week ending Jan 31st.
When I get to 15th Feb it goes back to 9am to 5pm again.
So seems its not working between Feb 1st and Feb 14th!
HI Laurence,
Thank you for your inquire.
Can you please open ticket in Amelia category and our agents will help you out, probably some settings are not configured correctly.
Our plugin is using WordPress date and time settings, but our agents can help you more in Amelia category.
Kind Regards,
Miloš Jovanović
[email protected]
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