We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have not had any reply since regarding my error. Please if there is a way to rollback to the previous Amelia update I would appreciate that because support has not replied to my previous ticket about the error and my clients can't book which is very unfair on them. if there is a fix then please let me know I am sure you are aware of this problem. I don't mind putting in the Appointments myself again just as long as I can get it working again. I am getting fatal error regarding woo commerce.
Hello Michael
I responded to the other ticket you created yesterday: https://tmsplugins.ticksy.com/ticket/2635218/
Please take a look at it, and respond there. We have a lot of tickets coming in, and we're not working during weekends, so our response times are longer than usual.
Kind Regards,
Aleksandar Vuković
[email protected]
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