As I can see from your question you have our full premium plugin. Please contact our support in Amelia section of this support platform since this section is only for pre-purchase questions.
I apologize for your waiting. We don't work over the weekends and I have checked with the support, your issue has been forwarded to our development team so they can investigate what causes this issue and if there is a solution for it, so this can take a while since it is an investigation task.
We are giving our best to answer as soon as possible but we receive large number of tickets and we answer them by the order of arrival.
All other pages load fast except the page where I call Amelia booking. I am using W3 Total Cache. Kindly let me know any resolution.
Hi Aby Tahir,
Thank you for your inquiry.
As I can see from your question you have our full premium plugin. Please contact our support in Amelia section of this support platform since this section is only for pre-purchase questions.
Best regards.
Isidora,
I already have opened a support ticket and I get one response in 24 hours. It's been 3 days and I got 2 responses from Marija.
My website loads fast on all pages but only where I have shortcode it takes 34 seconds to load the page. My Ticket number is "#2680691".
Can you help?
Hi Saqib,
I apologize for your waiting. We don't work over the weekends and I have checked with the support, your issue has been forwarded to our development team so they can investigate what causes this issue and if there is a solution for it, so this can take a while since it is an investigation task.
We are giving our best to answer as soon as possible but we receive large number of tickets and we answer them by the order of arrival.
Best regards.