Okay
  Public Ticket #2637280
Cancel subscription
Closed

Comments

  • Gabriel started the conversation

    i want to cancel my basic subscription with amelia  because of its lack of functionality.

    I thought will cover all my needs for booking but it isn’t.

    I just want my refund so I can keep looking on google for another.

    Thank you.


  • [deleted] replied

    Hello Gabriel,

    We are sorry to hear that you don't find Amelia suitable for your business. 

    In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you received in the e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from your purchase you will see the "Request Refund" button (if you access the store on a smaller screen and don't see the button right away please scroll to right).