We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2636789
Google API for agency
Closed

Comments

  • Sander started the conversation
    December 19, 2020 at 10:55am

    Hi,

    I am an agency and for my clients I implement Amelia in their websites. I want it to be as easy as possible for my clients, so I want to make the connection with Google API and Outlook API for them.

    At first, I created a new API for every customer. This was very time-consuming and felt not necessary.

    So I started to add my customers URL to my API.

    Now Google says my API-app has to be validated. Therefore every domain in my API has to be verified by Google. Of course I can do this, but before I do this I'd like to have your advice.

    What is the best approach that you would suggest for my use-case?

    Of course, I have the same question for the Outlook API.

    Looking forward to your reaction.

    Kind regards,

    Sander Wielemaker

  •  2,576
    Aleksandar replied
    December 21, 2020 at 12:59pm

    Hello Sander

    I'm not sure that I follow what you're doing.

    Are you following our guide from the Documentation? If you are, then you will need to create only one APP, and add all your websites' domains in the Oauth section - in the Redirect URI.

    So, one APP can be used in multiple websites, you simply need to add URIs from Amelia Settings/Integrations/Google Calendar (or Outlook calendar) in there.

    Then, you need to connect the employees to their Google (or Outlook) calendars, and that's it.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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