Hi wpDataCharts does not upload charts with the last update of Firefox browser. It works fine with Chrome and Opera. Could it be a cross-browser javascript compatibility problem? Regards Ricardo
We cannot replicate the issue on our local environments, nor on our website. Please check our FAQ page, under Charts section - they should be displayed there.
So, if you see charts normally, it's probably something on your website blocking these charts.
Are you using "Follow table filtering" on your pages?
If you are, there's a bug with Firefox, and our developers will look into it for our next-next update. There's an update scheduled for tomorrow, and I doubt they'll have time to include a fix for this for that update. But it will roll out for the one after that, for sure.
Hi Aleksandar, Yes, I am using "Follow table filtering." Which is the bug? I am having an identical problem with another plugin, and I wonder if could be the same case. Thanks Ricardo
Hi
wpDataCharts does not upload charts with the last update of Firefox browser.
It works fine with Chrome and Opera.
Could it be a cross-browser javascript compatibility problem?
Regards
Ricardo
Hello Ricardo
We cannot replicate the issue on our local environments, nor on our website. Please check our FAQ page, under Charts section - they should be displayed there.
So, if you see charts normally, it's probably something on your website blocking these charts.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
Yes, I can see your charts in Firefox.
How can I find why I cannot see them on my website? Do you have any clue?
Regards
Ricardo
Hi again Ricardo
Are you using "Follow table filtering" on your pages?
If you are, there's a bug with Firefox, and our developers will look into it for our next-next update. There's an update scheduled for tomorrow, and I doubt they'll have time to include a fix for this for that update. But it will roll out for the one after that, for sure.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
Yes, I am using "Follow table filtering."
Which is the bug? I am having an identical problem with another plugin, and I wonder if could be the same case.
Thanks
Ricardo
Hi again Ricardo
Please go to wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.chartsRender.js and on line 2 you'll see this:
Replace that with this:
That fixes an issue with Firefox, so you'll need to make another change for other browsers.
Please go to wp-content/plugins/wpdatatables/source/class.wpdatachart.php and on line 2704 you will find this:
Add the following below that line:
All this still needs to be tested, so it will be included in the next update. We released an update today, but we haven't had time to include it.
Also, turn off "Use minified wpDataTables Javascript" in wpDataTables settings/Custom JS and CSS tab, and it should work fine.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables