We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
we are using amelia with woocommerce. When i add an appointment i am redirected to the cart. How can i translate the service and employee word in the cart for the product? See screenshot attached below.
Regards,
Michael
Hi Michael,
Could you please check if you disabled Labels in Amelia -> Settings? As when they are enabled it should take that translation, and if they are disabled Amelia should use the translation files instead.
Let me know if disabling labels helped!
Hi!
Thanks that worked.
Another question: For the services overview page, how can i make it to be 3 columns instead of 4?
See: https://dominiquebecker.com/services/
Regards,
Michael
Hello Michael.
Changing that would only be possible with some custom CSS.
I can't see anything without being logged into that website, though:
Can you provide me a temporary wp-admin, so I can see the site and see which CSS selector we need to use here?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
its disabled now, you shoudl be able to see the site now.
Sorry for that.
Regards,
Michael
Ok we had to lock the page.
I created a temp user for you:
User: temp
pw: wp2020tmp
Thanks Michael, that worked.
Please add this CSS on the page:
@media only screen and (min-width: 1200px) { .el-col-lg-6 { width: 33% !important; } }And it will look like this:
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables