We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2635954
Free service
Closed

Comments

  •  1
    Alex started the conversation
    December 18, 2020 at 11:08am

    Hi,

    One of my services is free but it doesn't show that it's free on the service page.

    How can we show that this is free?

    Thanks in advance!

    7478285014.png
  • [deleted] replied
    December 18, 2020 at 5:21pm

    Hi Alex, 

    There isn't an option to show the price there if it is 0, as when it is 0 it is hidden on the front-end. You can try showing it with adding custom CSS. Please try adding this CSS to the page:

    div.am-category-service-inner > div > div > div > span:nth-child(2) {visibility:unset !important;}

    and let me know if it helped. 

    If you don't have an option to add custom CSS to pages, you can add it as format HTML : 

    <style>
div.am-category-service-inner > div > div > div > span:nth-child(2) {visibility:unset !important;}
</style>
  •  1
    Alex replied
    December 19, 2020 at 1:00pm

    Thanks you.

    Would be good to have that option in the next releases. 


    Alex 

  • [deleted] replied
    December 21, 2020 at 11:22am

    You are welcome. 

    There are a lot of users that don't want to have the price shown anywhere on the front-end, so this is why when they set it to 0 it isn't shown at all. You can suggest this as a feature request here, though.

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.