We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How can I make the PHONE field mandatory in Amelia?
Edit: Found it in the general settings...
Hi Maurice,
Thank you for your purchase.
Glad to hear that you found a solution and sorry for not reaching you sooner.
If you have any more questions feel free to open a ticket we will gladly help.
Kind Regards,
Miloš Jovanović
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
Things changed and now I need the phone field to be NON-mandatory.
Actually, I want to REMOVE the phone number field. But first, it must be NON-mandatory.
So in Settings --> General, I set "Set a phone number as a mandatory field" to off.
But the phone field stays mandatory. How can I make it non-mandatory?
Kind regards,
Maurice
Hi, Maurice
Yes, we have discovered a bug with this, our developers are working to resolve it as soon as possible.
At this time, what you have to do is, ( and this goes same for email field, if you ever need to manipulate it);
you have to place both settings, in Amelia General Settings > But also in Amelia Customize, please select the right Form Type, and the right Form Flow that you need to change, and go to a step where the Phone field appears; then find this little pen icon, it will allow you to edit it like this :
Let me know if you have any questions. Thank you
And our developers will work to improve this behaviour, so that only one of the "settings" needs to be checked, in order for non-mandatory phone ( or email).
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Miloš,
Okay, thank you for the feedback and the workaround. At least it works now and we can continue.
Bye,
Maurice
Hi, Maurice
You're welcome.
Our devs will keep working to completely fix this, so that it will become easier for users, but for now we have to use that workaround.
Thank you very much, and if anything else happens, don't hesitate to open a new ticket.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables