We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there!
Maybe I am missing it, but is there an admin email notification once someone books an appointment? I see that there is an option to send all emails to a different email address, but nothing that's along the lines of "you have a new booking on Dec 15, 2020 for this service". Am I missing something or is that not possible?
Thank you!
Hello Yulia
Specifically - no, we don't have that, but the option to send all email notifications to additional email addresses is used just for that purpose.
You'd enter your admin email there, and you will receive all emails sent to the employee and to the customer.
Kind Regards,
Aleksandar Vuković
[email protected]
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