Is it possible as an wordpress administrator to book an appointment on a day that a staff member has leave? Or to book an appointment outside working hours?
Background: I've defined certain dates as leave to block the agenda, but still want to be able to make appointment on these days in case I have a special client.
There isn't a possibility to book appointments outside of the employees' work hours in Amelia for anyone, unfortunately. Appointments can be booked only in the employees' work hours, and this applies to admins' bookings as well.
As some work-around you can maybe create a Special day for the employee for the date when you need these appointments - as the special days override the usual employees' work hours set. But if they have Day off this wouldn't work , unfortunately. Only if you remove the Day off and create a special day instead - but these special days are just overriding the employees' work hours, so they are seen on the front as well (before the time slots are booked).
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Is it possible as an wordpress administrator to book an appointment on a day that a staff member has leave? Or to book an appointment outside working hours?
Background: I've defined certain dates as leave to block the agenda, but still want to be able to make appointment on these days in case I have a special client.
Hello Maarten,
There isn't a possibility to book appointments outside of the employees' work hours in Amelia for anyone, unfortunately. Appointments can be booked only in the employees' work hours, and this applies to admins' bookings as well.
As some work-around you can maybe create a Special day for the employee for the date when you need these appointments - as the special days override the usual employees' work hours set. But if they have Day off this wouldn't work , unfortunately. Only if you remove the Day off and create a special day instead - but these special days are just overriding the employees' work hours, so they are seen on the front as well (before the time slots are booked).
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.