We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I wanted to ask about the zoom integration. Is it possible for employees to use their own zoom account to host the meeting rather than the admin zoom account. I may have over 100 employees setting up their own appointments and I want them to use their own zoom license.
Hello Robert
Thank you for your purchase.
It is possible to connect each employee with a different zoom user, so they can have separate Zoom accounts for the meetings. To set this go back to your Zoom account. Click on the “User Management” in the left sidebar and then click on the “Users”.
Then click on “+Add Users” button to add a new user.
The popup for adding user will appear. Enter the email address in the first field and choose Basic as User Type and click “Add”. Now go back to Amelia plugin and in the Employee modal in “Zoom user” field you will see a new user for connecting.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Will this work for individual Zoom accounts, or for the company Zoom account with users?
I'm not sure what you mean, Michelle
You need to configure the integration as indicated in our documentation. In order to use personal accounts for your employees, they need to be added through your (admin) Zoom account. After you add them there, they will be able to connect their Amelia Employee profiles with their Zoom profiles.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar!
When you say they need to be added through your admin Zoom account, are you saying I need a company Zoom account with users I've added? That's not what I want.
I'd like for each individual employee to connect to their own personal Zoom accounts, not mine (the company's).
Is this possible? If so, I'd need to switch to the Amelia Pro plan, correct?
No, Michelle.
Zoom works for all Amelia licenses, so you don't need to switch to Amelia Pro for that.
You will need to pay for Zoom if you need to add more users. Those can be personal Zoom accounts, which you are not able to add unless you are a paid Zoom user. The admin Zoom account is the account you used to connect to Amelia - so your personal account with which you created the App, and linked Amelia with.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables