Sorry to hear that you had issues with our plugin, if you can provide to us more details we will be more than glad to investigate it further and provide help.
If you still want a refund, to request it you need to login to our store page here, with credentials that you have received after the purchase. If you cannot find them, enter the email that you have used for the purchase and choose Forgot Password option, then login, and beside the license you will see the "Request Refund" option. Please be aware that usually it takes 5-7 days for Paddle to process the refunds, but money will certainly be back on your account.
Twice I've tried to upload, twice this process has both shut down my website and shut down my Google browser.
This is amateurville. Cancel purchase and refund. If I don't have a refund in my credit card account, will dispute the charge.
Hi Rod Maclver,
Sorry to hear that you had issues with our plugin, if you can provide to us more details we will be more than glad to investigate it further and provide help.
If you still want a refund, to request it you need to login to our store page here, with credentials that you have received after the purchase. If you cannot find them, enter the email that you have used for the purchase and choose Forgot Password option, then login, and beside the license you will see the "Request Refund" option. Please be aware that usually it takes 5-7 days for Paddle to process the refunds, but money will certainly be back on your account.
Best regards.
I'll dispute the charge.