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  Public Ticket #2633960
settings category and services
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  •  2
    Janis Angele started the conversation

    Hi

    After I've put 11 categories and a few services to 1 specific category, i've tested it at the frontend and everything was working well.

    Back in the backend, all the categories are disapeared.  When I start all over with adding a category, number off category is 12. 

    When want to add a service to the category, I can not select an employee, but under tab employees: the person is added.  There I can see the services that I added before, but these aren't visibel under tab servces.

    I logged out and in, I cleared cache, I did updates, but nothing helps....

  •  2,572
    Aleksandar replied

    Hello Janis

    Thank you for your purchase.

    I suppose you booked an appointment while logged into your administrator account. If you did that, your admin account was linked to a customer, and that caused the issue (since the customer can't see services, categories, employees, etc.). You should either delete the customer with your admin email, or change the email of that customer. After that you will be able to see everything normally.

    If you're not able to see the Customers section either, just create another (temporary) admin user, which will be able to see all categories, services, employees, etc. and that admin will be able to remove the customer.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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