As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi
After I've put 11 categories and a few services to 1 specific category, i've tested it at the frontend and everything was working well.
Back in the backend, all the categories are disapeared. When I start all over with adding a category, number off category is 12.
When want to add a service to the category, I can not select an employee, but under tab employees: the person is added. There I can see the services that I added before, but these aren't visibel under tab servces.
I logged out and in, I cleared cache, I did updates, but nothing helps....
Hello Janis
Thank you for your purchase.
I suppose you booked an appointment while logged into your administrator account. If you did that, your admin account was linked to a customer, and that caused the issue (since the customer can't see services, categories, employees, etc.). You should either delete the customer with your admin email, or change the email of that customer. After that you will be able to see everything normally.
If you're not able to see the Customers section either, just create another (temporary) admin user, which will be able to see all categories, services, employees, etc. and that admin will be able to remove the customer.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables