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  Public Ticket #2633562
Backend Payments
Closed

Comments

  •  1
    simon started the conversation

    Hi, I saw a video where they showed you can take payments for courses and book over the phone. However, when I try to take a booking it sets the payment type to 'on-site'. is there a way to take the payment over the phone?

  • [deleted] replied

    Hello Simon, 

    The only payment option available for the back-end booking is the on-site option - so customers pay offline, when they come to appointments. There isn't a possibility of using the online payment methods like PayPal and Stripe for appointments booked in the back-end, these payment methods are available only for the front-end bookings and to customers as they provide their billing info in the booking process. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.