We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Only some of of my services are pulling through on the front end with the shortcode. You can see the list of services i have on the attachment, the "GAP" services pull through on that page just fine, but i cannot get "the GYM" to pull through.
I have tried changing the price, visibility, deleting it and creating it again, nothing works!
I am using this shortcode: [ameliacatalog service=13] but have also tried the general version for service 13 and no matter what, service 13 (The GYM) will not display.
You can see on the second screenshot where this should be but on the like (above in the URL box) it's not displaying. Please help!
Hello Amanda
Please go to your Employee's profile and you'll probably see other services added to his Working Hours.
If you have working hours for the employee defined by services, you will need to add that service in his working hours, or simply remove the services from working hours' periods if you need the employee to work on all services he's assigned to.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables