We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm going to admit - I'm kinda disappointed. I thought I'd test the plugin by trying to do the most basic thing, and I can't do it.
I created a simple 3x18 wpDataTable. Shortcode was generated, can confirm it's saved and shows up fine in >wpDataTables.
Then I go to >Create a Chart. But when I get to the page where you have to select a wpDataTable data source - there is nothing showing up there.
What could I possible have done wrong? Why is there no data source showing, when a table is for sure created?
Thanks,
Rylan
Hello Rylan
Thank you for your purchase.
If you don't see the table in the list when trying to create a chart, you're using Simple Tables.
Limitations for this table type are indicated at the top of the page, and one of those limitations is:
Creating charts from this table type is not yet possible
You can use any other table type in order to create charts, but not Simple Tables.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks! It would be good to note that in the WP app... because it's certainly not intuitive that it wouldn't work. Reading the documentation shouldn't be a per-requisite to using the plugin.... Thanks!
You're welcome, Rylan
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables