We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
I currently use square appointments and I would like to know if there is a way to transfer all my existing appointments from square to Amelia
Hello Melanie,
There isn't a possibility of importing appointments into Amelia with its current built-in features, unfortunately. They can only be exported in a CSV file.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
hello
Is there an option to charge for no show
Hello Melanie,
Apologies for replying a bit later, Friday was a non-working day and we don't work on weekends.
There isn't an option to charge customers for a no show in Amelia with its current features, unfortunately.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.