As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I purchased Amelia for my in-progress Wordpress site, and have since changed my primary domain. In just over 10 days, the original domain will expire.
How do I transfer my subscription of Amelia to the new domain?
Hello Tara,
Thank you for your purchase.
You can manage your domains in our store. So, please login to our store (with the credentials you received after you purchased Amelia) and you will see there the Manage domains button. When you click on it you will be able to delete your old domain. Delete it and then go to Amelia -> Settings -> Activation on your new domain and activate your purchase code there.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Thank you, it appears to have worked.
You are welcome, Tara. Glad to see that, thank you for letting me know.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.